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Launch Is Not the End.

PowerCare

Website Maintenance

PowerCare is our website maintenance package. A site that nobody updates starts to rot. We stay on for updates, backups, and care so the site you launched still works next year — on a mid-range phone, with a login you understand.

After Launch Care Starts When the Site Goes Live
Updates The Software and the Pages You Named
Backups A Copy You Can Restore
A Named Person Someone You Can Call, Not a Shared Password
Launch is not the end.
BigBrother mascot holding a spanner for website maintenance

The Year After Launch

What Website Maintenance Is For

PowerCare is for website maintenance when the site is live and nobody owns the next update. Software ages, a form breaks, a backup never ran. The launch date was a start, not a finish.

We put updates, backups, and a named owner in the same plan. Security and speed have their own pages. Maintenance is the weekly and monthly work that keeps the site you paid for usable.

If you need a new site, start with web design. If the site you have must keep working, this is the page.

When You Need Website Maintenance

Four starting points we see in Malaysia. If the site is live and nobody owns the next update, do not wait for a break.

A Site You Just Launched

Grow starts on go-live. Updates, backups, and a named owner should be in the same plan as the launch date.

A Site Nobody Has Touched

The last update is a guess. We take the login, name what is ageing, and put a cadence on the work before something fails in public.

A Team That Cannot Own the Login

Staff change. The password sits in a chat. Care means one studio still answers, and you still know how to get in.

Content That Must Keep Moving

A price, a service, or a landing page that has to change this month. Small edits without opening a new rebuild.

What We Keep Working

The same honesty as a full site project, after launch. Nothing on a care plan without an owner.

Updates on a Cadence

The software and the pages you named, on a date we both can see. An update that waits for a scare is already late.

Backups You Can Restore

A copy that exists is not enough. We name where it lives and how we would put it back.

Forms and Basics That Still Work

Enquire, book, or WhatsApp. We watch the path a buyer already uses so a silent form does not sit for a week.

Small Fixes Without a Rebuild

A broken block, a dead link, a copy change. Care covers the work that should not wait for a new sitemap.

A Report You Can Read

What we updated, what we backed up, and what still needs a decision. A care plan without a count is a retainer with no trail.

A Path to Security and Speed

Hardening and Core Web Vitals have their own pages. Maintenance names when those pages should open — it does not replace them.

How Care Gets Set Up

A shorter path than a rebuild. Still a dated plan. Still no login hunt after the first week.

01

Name What We Own

The site, the updates, the backups, and who holds the login. We write the care job before we touch a file.

02

Set the Cadence

What happens weekly, monthly, and when something breaks. You sign off on the list, not a vague retainer.

03

Stay and Report

Updates run. Backups exist. You get a trail you can read. Security and speed stay available when the site needs that work.

Website Maintenance Questions

Short answers on what we update, how this differs from security, and whether a new site still needs care.

PowerCare is BigBrother’s website maintenance package: updates, backups, and named care after launch so the site still works next year. We run this for Malaysian businesses that already have a live site — one we built, or one you can hand us the login for.
The software and the pages we named in the care plan, on a cadence you signed. Backups are a copy we can restore, not a file nobody has opened. The first week is a list, not a guess.
No. Maintenance is updates, backups, and keeping the site usable. Website Security is hardening and monitoring. Speed Optimization is load time. Many owners need care first, then security or speed work when the site asks for it.
Once we have the login, the hosting path, and a signed list of what we own. We share a dated plan at kickoff. A site that waits on passwords is not a care delay — it is access that has not arrived.
Yes, if you want the launch to last. Grow starts on go-live. You can also take the site in-house. The risk is a launch with nobody named for the next update.

Ready to Keep a Malaysian Site Working?

Tell us the URL, who holds the login, and what must stay live. We reply with the care job, a dated plan, and whether maintenance is the right work.

Ask me who owns the update.
BigBrother web design mascot waving
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